Frequently Asked Questions

Frequently Asked Questions

Below we answer some of the questions you might be asking yourself while viewing the Loving Ashes website and our blown glass memorial art pieces. Don’t feel silly, these are questions that everyone asks! We would rather set your mind completely at ease than have you worrying about the dignity of your dearly departed.

  1. Are the Loving Ashes art pieces handmade?
    Yes, they are. Our highly skilled and creative glass blowers create your unique art piece totally from scratch and entirely by hand.
  2. Do I have to include my loved one’s ashes?
    Not at all. We are more than willing to develop a beautiful memorial art piece without ashes should you feel uncomfortable with handling your loved one’s ashes.
  3. How do I know you will use the correct ashes?
    We take the utmost care in ensuring that your ash containment vessel is used in the creation of your unique memorial art piece by ensuring that the unique number on the vessel matches the number on the identification form.
  4. Can I extract the ashes from the art piece?
    No, once the ash is added to the glass art piece it becomes part of the glass matrix and will remain there.
  5. How soon after ordering can I expect my memorial?
    We aim to deliver memorials between two and four weeks after an order is placed. This time frame may lengthen slightly depending on when the order is placed (Christmas, New Year).
  6. Will my memorial look the same as on the website?
    Due to the fact that each and every glass memorial is handmade and completely unique, no two memorials will ever look exactly the same.

Should you have any other questions, please feel free to get in touch with us.